FAQs

Do I have to buy only one kind of shampoo bar to get a discount?

No.  If you buy several variants of the shampoo bar, the discount will still apply. For example, the first discount bracket for shampoo is 11 bars....

Do I have to buy only one kind of scrub to get a discount?

No.  If you buy several kinds of scrub products, the discount will still apply.  Scrub products include both the Salt Scrubs and the Mudpack. For e...

Do I have to buy only one kind of cream for the discount to apply?

No.  If you buy several kinds of cream products, the discount will still apply. For example, the first discount bracket for creams is 11 tubs.  You...

Do I have to buy only one kind of soap for the discount to apply?

No.  If you buy several variants of soap, the discount will still apply provided they are all of the same size. For example, the first discount bra...

How do I know my order is complete?

You will know that your order is complete because you have clicked the COMPLETE ORDER button.  You will also be taken to a page that shows your Ord...

How long does it usually take for my order to arrive?

Orders are usually delivered within 2-3 days from date of shipping.  However, there are locations that do not get their deliveries every day.  For ...

How do I complete my order?

After you have chosen your Payment Method, make sure to click the COMPLETE ORDER button at the bottom of your screen.  What happens next depends on...

Where can I choose my forwarders?

To choose your forwarder, here is what you need to do: (1) After adding an item to your cart, click VIEW CART, or click the BAG ICON on the upper r...

What forwarders can I choose from?

The store allows you two (2) shipping options: JRS and LBC. However, if you choose JRS, and (1) your delivery address is in Metro Manila and (2) yo...

Where can I find the payment options?

To see the payment options, here is what you need to do: (1) After adding an item to your cart, click VIEW CART, or click the BAG ICON on the upper...

How do I pay for my order?

You can use either of the following: (1) PayPal, (2) Bank Deposit, or (3) Remittance.  We will have credit card as payment option soon.